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Thread: Thumbs up to MAX BMW

  1. #1

    Thumbs up to MAX BMW

    At the suggestion of several members, I brought my bike to MAX in New Hampshire for some repair work. They are now officially my service shop for so long as I own a Beemer.

    The shop is fantastic. They're easy to get to, the entire place is immaculate, and has a comfortable waiting area (thanks for the coffee and wifi!) with plenty of fellow riders to b.s. with. The staff is tremendous - they took care of everything in record time, dealt with an open recall I knew nothing about, even replaced my air filter since they were in there already. Tom went out of his way to hunt down a fax from my insurance company that had vanished.

    There are shops closer/more convenient to Boston, but MAX's is well worth the trek, IMO. Plus, if the weather is nice, the ride home along Rye Beach and Hampton Beach is great (not to mention, 10-15 degrees cooler).
    G Spot
    '07 R1200RT
    "Get busy living or get busy dying"
    The 'G' Spot:

  2. #2
    On the Road
    Join Date
    Apr 2010
    Missoula MT
    I have never been to MAX in NH, but I have been buying parts from them. Rusty from the parts knows his staff especially for airheads. I will try to make a ride up there for just hack of it.

  3. #3
    Registered User robertklee's Avatar
    Join Date
    Mar 2006
    I've ordered bunches of parts for my old /5 from Rusty. Once I just told him I needed everything to rebuild my rear drive and he sent it to me-down to the last little washer. Great company. Excellent service.

    "Leave the gun. Take the cannoli."

  4. #4
    Registered User teepke's Avatar
    Join Date
    Apr 2010
    Billerica, MA
    ...and if you can't make the trip, they pickup/dropoff for a small fee OR if you spend enough $$ the pickup/drop is free!

    +1 on good service from Max BWM (though I do seem to lose the odd faring screw here and there).

    '11 F800R

  5. #5
    Honey Badger Semper_Fi's Avatar
    Join Date
    Aug 2008
    Kingston, NH
    Agree - outstanding shop, people and management - completely a Top Notch operation
    2011 R1200 GSA Smoke Grey Metallic Matt
    2009 G450X White
    IBA #35651
    Rogue Moderator

  6. #6
    Fortis Fortuna Adiuvat Omega Man's Avatar
    Join Date
    Jan 2010
    Quote Originally Posted by Semper_Fi View Post
    Agree - outstanding shop, people and management - completely a Top Notch operation
    I think the thing that makes them good is that they are actually trying, and trying to do good. A simple example of this is the MAX e-mail newsletter.
    "You can do good or you can do well. Sooner or later they make you choose." MI5
    Mod Squad
    2009 F800GS 1994 TW200

  7. #7
    Registered User pettynerd's Avatar
    Join Date
    Oct 2008
    Hudson, WI
    I'm wishing that I took my bike to MAX's, it's been at Second Wind for THREE WEEKS!

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