G
gened12
Guest
Hi
Just a word to all about yet an other example of GREAT customer service from a vendor. I developed a problem with my JPegs after about a year on the bike. A small manufacturing defect hidden due to the fact that the pegs had been dealer installed along with a lot of other parts.
I contacted Cycle Gadget with little hope that anything could be done. They referred me to Jared at JPegs, who did not hesitate to have me mail him the pegs and sent me a brand new replacement set. Now that is great customer service in my book, and a clear signal that they stand behind their product.
Way to go and thanks!
Denis R1200RT
Just a word to all about yet an other example of GREAT customer service from a vendor. I developed a problem with my JPegs after about a year on the bike. A small manufacturing defect hidden due to the fact that the pegs had been dealer installed along with a lot of other parts.
I contacted Cycle Gadget with little hope that anything could be done. They referred me to Jared at JPegs, who did not hesitate to have me mail him the pegs and sent me a brand new replacement set. Now that is great customer service in my book, and a clear signal that they stand behind their product.
Way to go and thanks!
Denis R1200RT
