BMW Motoradd FALSE Advertising

[Lee]

Then , gear assist, FOG LIGHTS, engine protection and so on- all the way down to the AUDIO SYSTEM.



OM

When you select any of those options it forces you to get the Premium package.
The same thing happens when a US dealer configures a bike.
I had that conversation with the dealer.

It was not a hardship for us as we wanted most of the options. If the dealer could have deleted a few things from the premium package I would have deleted keyless and chrome exhaust, at least on my bike.
The only thing keyless does on a RS is start the bike.

[Omega Man]

I don’t really think that this falls into the catalog of “false advertising” more the case of selection based on how BMW production and sales are run.
OM

[Lee]

I don’t really think that this falls into the catalog of “false advertising” more the case of selection based on how BMW production and sales are run.
OM

I Agree. I don't see any false advertising.

[brownie0486]

When you select any of those options it forces you to get the Premium package.
The same thing happens when a US dealer configures a bike.
I had that conversation with the dealer.

It was not a hardship for us as we wanted most of the options. If the dealer could have deleted a few things from the premium package I would have deleted keyless and chrome exhaust, at least on my bike.
The only thing keyless does on a RS is start the bike.

That's what I'm seeing as well.

[rhbike]

When you select any of those options it forces you to get the Premium package.
The same thing happens when a US dealer configures a bike.
I had that conversation with the dealer.

It was not a hardship for us as we wanted most of the options. If the dealer could have deleted a few things from the premium package I would have deleted keyless and chrome exhaust, at least on my bike.
The only thing keyless does on a RS is start the bike.

And the same happens on the BMW website, and has for years. Not much different to "custom" ordering most cars or motorbikes. "False advertising" - um, no.

[gunnert]

Not false advertising? So, you can order a 2023 K1600GT with Style Sport color and NO Premium Package? You guys are a joke... I bet you guys think the border is secure too.

Duane

[boborgail]

I posted this back in 2016. Another member who worked at a BMW dealership added some edits as well.

Ordering a BMW car and motorcycle essentially works the same way:

1. Dealer receives production allocation for a certain model. The number of allocations is based, in part, on previous sales at that dealership.

2. Dealer places order for their inventory or for a specific customer using the BMW computer ordering system (I believe it's called DealerSpeed). There is a priority "field" on the Vehicle Inquiry Status order form that indicates the status. Highest priority is "1-Customer Sold." This tells BMW there's a customer waiting for the bike/car. Other priority numbers, such as "3-Priority Stock" indicates it's for the dealer's inventory.

3. After placing the order, the bike or car is assigned a unique Production Number and production week. When I ordered my 2014 RT on February 5, it was scheduled to be built that last week of February. And the dealer provided me with a printout to show the bike was built as scheduled on February 28.

4. About a week after it was built, the bike's status changed to "In Transit To Warehouse." The dealer's computer then indicated the exact container ship that would carry the cargo to New Jersey. You can track the ship's progress (Google Marine Traffic).

5. My 2014 RT arrived in New Jersey in mid-April and was delivered to me on April 24.

6. Total time from build date to delivery about 8 weeks.

After the shock recall, I chose Option 4 and sold my 2014 back to BMW, and ordered a 2015 RT on July 8 (he had just received 2 allocations).

I watched as my salesperson input my order and immediately received a unique Production Number. My 2015 RT order indicated status code 111, which means the ordered was accepted by BMW. Changes are allowed until the bike goes into status code 150 (in production). Ordering a BMW auto works the same way.

My 2015 RT is due in New Jersey port on Sep 20. Once is clears customs, it will be released for truck shipping and should arrive at my dealer in about 10 days.

When I ordered my 2014, my dealer showed me how to track the truck on the DHL website:

https://dhli.dhl.com/dhli-client/publicTracking?7

In the "Search By" drop-down menu, select "Customer Ref Number"

Then input your VIN. It's case sensitive, so use capital letters.

You should be able to track the shipment, assuming that it's coming via DHL.

Hope this helps. If your salesperson doesn't have a clue on how bikes "magically" arrive at his dealership, perhaps it's time to change dealers.

If you have a bike on order, your salesperson can easily check its progress, based on standard BMW codes, as follows (based on auto production, but most still apply):

0 Order deleted by NA
17 Order not Specified
37 Order is at BMW NA
87 Production Week Assigned
97 Order sent to AG
100 Order deleted by AG
101 Error in data transmitted
102 Special Order (no Prod Week)
105 Order out of Prod. Period
111 Order Accepted at AG
112 Order scheduled for Production
150 Production Started
151 Body Shop Started
152 Paint Shop Started
153 Assembly Started
155 Production Completed
160 Released to Distribution
168 AG Stock
170 Waiting Workshop
172 Planned for Workshop
174 Workshop Entry
176 Workshop Complete
180 Waiting for Export Dispatch
181 Waiting for Domestic Dispatch
182 AG Load No. — Released to Carrier
190 Dispatched ex(port?) BMW AG
191 Returned to BMW AG
193 Arrived at Port of Exit (where my car was stalled)
194 Selected for Shipment
195 Shipped from Port of Exit
196 Shipment Arrival — ATA

[rambler358]

@boborgail Things have changed since 2016 with Covid and the various elemental (forces of nature) destruction that has occurred, not to mention the war in Ukraine, where a lot of parts are sourced from.

[Lee]

Our ordering experience was similar to boborgail's on our 2022 bikes. Our bikes took 7 weeks from production to delivery to Kansas City.
We were lucky, the bikes didn't have any shipping delays and made with all options they were supposed to have.
Thanks Bob for your notes. I used your notes to track our bikes.

[Lee]

1. Dealer receives production allocation for a certain model. The number of allocations is based, in part, on previous sales at that dealership.

2. Dealer places order for their inventory or for a specific customer using the BMW computer ordering system (I believe it's called DealerSpeed). There is a priority "field" on the Vehicle Inquiry Status order form that indicates the status. Highest priority is "1-Customer Sold." This tells BMW there's a customer waiting for the bike/car. Other priority numbers, such as "3-Priority Stock" indicates it's for the dealer's inventory.

I watched as my salesperson input my order and immediately received a unique Production Number. My 2015 RT order indicated status code 111, which means the ordered was accepted by BMW. Changes are allowed until the bike goes into status code 150 (in production).

I remember the salesman telling me the same thing for our 2022 bikes.

[motormike]

I don't see how this is any different than online configuration for cars and trucks. Almost anytime you try to add a specific optional item, that bumps you up to a higher "package' to get the optional item along with a lot of other stuff you don't want.
The days of ordering (or deleting) individual options is gone. I want a new truck with a 6.5 foot bed and power folding mirrors. (no, I don't mean towing mirrors) IT CAN"T BE DONE! Not a single truck maker in the US, including Toyota and Nissan offers power folding mirrors on their trucks with a 6.5 foot bed. RAM used to on the Big Horn trim level, but they "decontented" it last year. With any truck maker, you are forced to move up to Crew Cab trim levels that only come with the 5.5 foot bed. BMW isn't doing anything that Detroit hasn't been doing for several years now. I don't like it either, but it is what it is. The Stones are right, you can't always get what you want.

[gunnert]

I'm NOT talking about deleting a specific item/option; e.g. alarm system, or fog lights, etc. I'm talking about ordering a bike with NO package options, period....duh.... I didn't/don't want ANY options, period, just the basic bike with standard items...

Duane

[PGlaves]

I'm NOT talking about deleting a specific item/option; e.g. alarm system, or fog lights, etc. I'm talking about ordering a bike with NO package options, period....duh.... I didn't/don't want ANY options, period, just the basic bike with standard items...

Duane

That sounds like a Royal Enfield.

[61996]

Not false advertising? So, you can order a 2023 K1600GT with Style Sport color and NO Premium Package? You guys are a joke... I bet you guys think the border is secure too.

Duane

+1

Looking forward to shooting the breeze with you again at the TTD.



Joe (BMWGuy)