All electric/electronic devices work on smoke.
If you release it the device no longer works.
What likely happened is one of the motors had a locked armature.
This blows the power Mosfet transistor on the main circuit board.
The brushes wear down on the motors as well and cock in the guide.
The unit will need to be rebuilt.
AFAIK Module Masters is not taking any at the present time.
I have fixed 3 but the problem is sourcing the replacement components. Unobtanium unless a donor unit with good components are available.