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Thread: Production and Shipping Delays of New Bikes

  1. #1

    Production and Shipping Delays of New Bikes

    I am interested in knowing if anyone here has had issues with significant delays in waiting for a new bike. I ordered a bike in March of 2021, with a delivery time on April 2021 (end of April). So far, I have no bike. I have heard on another BMW forum that there are customers that have been waiting since December 2020 and January of 2021 for bikes. BMW has no information on shipping/delivery of bikes and dealers are left wondering when their orders will appear.

    Has anyone had this experience?

    #BMWshippingdelay



    The world is a book and those who do not travel read only one page - St. Augustine of Hippo

  2. #2
    Debbie's Servant Lee's Avatar
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    A friend ordered a S1000RR in November and when I talked to him a couple weeks ago his bike was still on the boat at a NY harbor.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  3. #3
    Quote Originally Posted by Lee View Post
    A friend ordered a S1000RR in November and when I talked to him a couple weeks ago his bike was still on the boat at a NY harbor.
    Whoa - Still on a boat in NY Harbor?? Good grief! Has your friend called BMW to inquire what the issue is?



    The world is a book and those who do not travel read only one page - St. Augustine of Hippo

  4. #4
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by sapphireblue View Post
    Whoa - Still on a boat in NY Harbor?? Good grief! Has your friend called BMW to inquire what the issue is?
    The bike was unloaded this week but he can't get any more info.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  5. #5
    Quote Originally Posted by Lee View Post
    The bike was unloaded this week but he can't get any more info.
    ry calli

    If he has a production # or VIN # he can try calling:

    BMW Genius 1.844.4GENIUS (443-6487)
    OR
    Call: (1-800) 831-1117

    Say “Vehicle Production Status” when prompted…

    It is my understanding that dealers are not getting information on bikes that are incoming, yet some customers are getting *some* information with digging in to the above number. There are a number of reasons so far for the delay: lack of shipping containers, ships that were out of position due to being held up in the Suez, and lack of truck drivers. All of these reasons seem 'reasonable' however, what is unacceptable is BMW corporate is not updating/communicating with dealers so that dealers can communicate with their customers. The information that I have gotten so far is from customers on other forums that are frustrated with the lack of information from BMW NA/USA

    I can accept the truth on a situation, but I am not accepting the answer of "we don't know when, its all a mess".

    If there are others who have been waiting for a bike, it would be good to know.



    The world is a book and those who do not travel read only one page - St. Augustine of Hippo

  6. #6
    Iron Butt Patriot professorb's Avatar
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    Great resource!

    I am eagerly awaiting delivery of my new R1250RT… ordered back in early May. Dealer had received VIN on June 2, suggesting a 4 to 6 week timeframe. I called the second phone number from Sapphire’s post above and learned the bike has actually arrived at the port in New Jersey, and is supposedly on its way to the transfer center, wherever that is! I am actually quite impressed with the helpfulness of the BMW USA staff I spoke with. I’m hoping I’ll hear from the dealership any day now!
    Awesome forum and resource! Thanks!

  7. #7
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by Lee View Post
    The bike was unloaded this week but he can't get any more info.
    My friend finally got his bike last week.
    It only took 8 months.

    Steve's S1000RR.jpg
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

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