Service along the way to the rally

[ahd43]

Estimating my spring mileage I may need a 24,000 mile service along the way out to Redmond.

My route I have chosen ( for now anyway ) will put me near 2 dealers in Iowa. BAK in Sioux City or Vern Eide in Sioux Falls.

Does anyone have the good, bad or ugly of either of these places or any other recommendations? I have been to Engles in KC, and Sturgis Motorsports and like both but....

Thanks, Marty

 

[20774]

Maybe also consider Sturgis?

Service in South Dakota?

I will be moving to the South Dakota Black Hills area (Hot Springs). Does anyone have a recommendation for a good service shop? I have a 2018 R1200GS with sidecar and 2020 R NineT.

forums.bmwmoa.org

 

[jandhumphreyme]

Sorry can't vouch for either of those folks. My experience was with Iowa City BMW. Nice folks. I balded a tire coming back from Billings, got there 15 minutes before they opened. I got a warm welcome and cup of coffee, and back on the road in 45 minutes.

 

[Omega Man]

Sturgis BMW has had many great reviews here on the forum.
OM

 

[Paul_F]

Sorry can't vouch for either of those folks. My experience was with Iowa City BMW. Nice folks. I balded a tire coming back from Billings, got there 15 minutes before they opened. I got a warm welcome and cup of coffee, and back on the road in 45 minutes.

In my case returning home from the Salt Lake City Rally, my ‘87 K developed an electrical issue just before reaching Iowa City. Waited an hour while the only mechanic was at lunch (not a problem) only to have him take about two minutes or less to look at the bike and was told it was an old bike so problems were inevitable; and told me to be on my way. I certainly would not recommend Iowa City BMW.

 

[flyhi2cfar]

Great thing about Sturgis…
both camping & motels within Walking Distance should you require a cold engine block/case for valve evaluation.
BMW and/or “some” dealers require that.
Overnight bike in the shop… no issue at Sturgis.

 

[brownie0486]

Sturgis has been great twice when I called a day out that low beam bulb was out and far from home. I'd be in the area later that day but would like to get it in the next morning. No problem, be here at 8am. Upon arriving, bike immediately pulled into the shop and 40 minutes later, back on the road.

Can't recommend them enough for the short notice help.

 

[pglaves]

Sturgis has been great twice when I called a day out that low beam bulb was out and far from home. I'd be in the area later that day but would like to get it in the next morning. No problem, be here at 8am. Upon arriving, bike immediately pulled into the shop and 40 minutes later, back on the road.

Can't recommend them enough for the short notice help.

Let me tell my favorite Sturgis BMW story. Somewhere in central South Dakota, while on a trip from Texas to British Columbia, I carelessly banged my Nolan Helmet and split the face shield right down the middle. I taped it so it was more or less usable but the black electrical tape stripe between my eyes was a huge bother. So when we got to the Black Hills we did a bee line to Sturgis BMW. I inquired about a new Nolan face shield. They didn't have any in stock so I immediately moved over to the helmets that they had, shopping for a new helmet. I looked at several and tried a few on. About that time the Parts Manager asked one of the staff to see if Nolan faceshields were available in the catalog. I'm thinking we can't wait that long but then hear the Parts Manager tell the employee to go in the back and take a shield off an in-stock helmet and order a replacement to be put back on the helmet. He then puts the new shield on my helmet, rings us up, and wishes us a safe and good trip. That is SERVICE!

 

[lee]

Estimating my spring mileage I may need a 24,000 mile service along the way out to Redmond.

If you have a dealer you like at home I would do the service early.

 

[brownie0486]

Let me tell my favorite Sturgis BMW story. Somewhere in central South Dakota, while on a trip from Texas to British Columbia, I carelessly banged my Nolan Helmet and split the face shield right down the middle. I taped it so it was more or less usable but the black electrical tape stripe between my eyes was a huge bother. So when we got to the Black Hills we did a bee line to Sturgis BMW. I inquired about a new Nolan face shield. They didn't have any in stock so I immediately moved over to the helmets that they had, shopping for a new helmet. I looked at several and tried a few on. About that time the Parts Manager asked one of the staff to see if Nolan faceshields were available in the catalog. I'm thinking we can't wait that long but then hear the Parts Manager tell the employee to go in the back and take a shield off an in-stock helmet and order a replacement to be back on the helmet. He then puts the new shield on my helmet, rings us up, and wishes us a safe and good trip. That is SERVICE!

The second year there the service manager helped my brother and I reconnect the cardo's which had stopped communicating while I waited for the low beam. Thing is, I didn't ask. He heard me talking to my brother and spoke up about bringing them in and he'd get them reconnected. Customer service is stellar there as you found out.

 

[ahd43]

If you have a dealer you like at home I would do the service early.

Lee, Yes. I have decided to do that.

 

[kbasa]

If you have a dealer you like at home I would do the service early.

I leave with tires that won't require replacement and a fresh service. I've been through wasting a day of my vacation to try and source a tire before.

 

[pglaves]

I leave with tires that won't require replacement and a fresh service. I've been through wasting a day of my vacation to try and source a tire before.

Have you ever had a flat tire?

 

[kbasa]

Have you ever had a flat tire?

A couple times. But I've never left home with the notion that I'd try and see how far I got on a tire and then try to replace it on the road. When we were in Billings, I caught a flat in Idaho or something and wound up getting it swapped at the rally.

 

[83014]

I usually do my own service, but preplanned service at Iowa City and The Motorcycle Store in Anchorage on my Alaska trip. Both worked out well as I knew that I would need tires in Alaska. It is good to know what you might need and plan accordingly. Get on someone’s schedule and you should be fine. Safe trip.

Doug

 

[TEDZEMLICKA]

I packed a few tools and 2 oil filters for my Alaska trip. AutoZone carried Castol MC oil and I changed oil there.