Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I bought a HJC Symax II Modular helmet about a month or two ago because I wanted the modular functionality & a built-in sun-shield, etc. I like the helmet overall but just this week I've started having problems with the visor and the fact that it won't stay up once I hit around 60mph or so. I tend to ride with the chin-bar down (of course), the internal sun shield down and the visor itself up. I've never had a helmet with this problem but due to whatever (wind, etc.) it just slams down anywhere over 60mph or so like the mechanism to hold it up is worn down.
I'm calling HJC tomorrow, will let you know how it turns out. Other than that, I really like the helmet.
I too have a Symax II. Got it for the same reasons and as with yours I can not keep the face shield up at hwy. speeds. Thought I would just remove shield but there are times I may want to use it would be interested in what HJC has to say about it.
My Arai has a broken shield latch, a year after I got it. . . . The high dollar ones have some farkles that are really neat, but look hard, because they are cheap plastic fixtures in most cases added to a nice hard shell and they break. My Arai did, so go figure.
Hey...so just to restate the problem...after about 4 months of riding it seems that the face shield won't stay up at any speeds over about 45-50mph now and is getting worse. I went to HJC's website and all warranty work has to be done through the dealer.
I went to Lone Star BMW (where I bought it) and after telling them the problem they tried to tell me face shields weren't meant to be up at speed I said well then all the helmets I've had for 15 years must've been unique. Anyway, they're really nice there so we were talking about it and she called up HJC. After confirming the problem HJC said they would do an RMA for it but that means that I'd be without helmet for a while so no riding. As a compromise, what Denise & Crew did was have HJC send them a new shield & side piece and then she got a new one off the shelf and we swapped those pieces out with the ones on mine to see if that will solve it.
I looked at the old parts and didn't really see that much wear down on the parts other than on the faceshield knob itself so I'm concerned it's just a bad design but I'll test it out with the new parts and see if it happens again.
I'd love to know if others have the same problem......
Mine is only a few weeks old and I bought it over the internet Thats going to be the rub here I will also contact HJC and see what awaits me...Mine stayed up fine till last ride then couldnt make it stay up at any speed over 40. Visor that is...........
I'll let you know what happens if you keep me informed....I'm thinking that's its a design flaw but only time will tell....
+1 I recently "upgraded" from a HJC Symax to a bright yellow Multitec and am very happy with it. The latch mechanism is a major improvement, it is pretty quiet and the venting is really better. Before getting it, my favorite helmet was my Arai XD, but the Multitec is now my choice for any longer rides. The Shoei Multitec is the best flip-up helmet I've ever used. Expensive, but well worth it IMHO.OK, I took my new Shoei Multitec on a 1,960-mile shakedown ride this past weekend (Houston to Orange to Anthony to Alpine to Del Rio to Houston).
Bottom line - great helmet . . . although of course not the cheapest helmet.
Hey...so just to restate the problem...after about 4 months of riding it seems that the face shield won't stay up at any speeds over about 45-50mph now and is getting worse. I went to HJC's website and all warranty work has to be done through the dealer.
I went to Lone Star BMW (where I bought it) and after telling them the problem they tried to tell me face shields weren't meant to be up at speed I said well then all the helmets I've had for 15 years must've been unique. Anyway, they're really nice there so we were talking about it and she called up HJC. After confirming the problem HJC said they would do an RMA for it but that means that I'd be without helmet for a while so no riding. As a compromise, what Denise & Crew did was have HJC send them a new shield & side piece and then she got a new one off the shelf and we swapped those pieces out with the ones on mine to see if that will solve it.
I looked at the old parts and didn't really see that much wear down on the parts other than on the faceshield knob itself so I'm concerned it's just a bad design but I'll test it out with the new parts and see if it happens again.
I'd love to know if others have the same problem......