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Perception
- Thread starter ItsPhilD
- Start date
Possibly
I am getting tired of the BMW bashing. I have contributed some myself. It isn't a heart valve gone bad. It it a motorcycle. I believe they are trying to provide the best product they can in a very challenging market place. Have they had problems, yes. So have other brands. However this particular bike is far superior to the competition. I am looking forward to getting my bike back. This problem is a subcontractor problem, not a BMW design problem. I think except for the bluetooth they got this bike right. To all the riders who want a simple fix it in the dirt bike, look at the other makes. They are falling in behind BMW's lead. It is a product of our environment. They want to sell bikes and the public likes high tech....as long as it works. I know this is different than a computer or phone but the mind set is the same. It doesn't excuse BMW's poor customer service tract record. That is abyssmal. I think the engineers are trying to produce a quality product. Corporate is getting in the way. Honda, Yamaha I looked at them but settled on the BMW. I spent the weekend with a FJR rider. It just confirmed my choice. I don't care about other's perception, only my own. As my dad preached... what the neighbors do or think doesn't mean squat.
I am getting tired of the BMW bashing. I have contributed some myself. It isn't a heart valve gone bad. It it a motorcycle. I believe they are trying to provide the best product they can in a very challenging market place. Have they had problems, yes. So have other brands. However this particular bike is far superior to the competition. I am looking forward to getting my bike back. This problem is a subcontractor problem, not a BMW design problem. I think except for the bluetooth they got this bike right. To all the riders who want a simple fix it in the dirt bike, look at the other makes. They are falling in behind BMW's lead. It is a product of our environment. They want to sell bikes and the public likes high tech....as long as it works. I know this is different than a computer or phone but the mind set is the same. It doesn't excuse BMW's poor customer service tract record. That is abyssmal. I think the engineers are trying to produce a quality product. Corporate is getting in the way. Honda, Yamaha I looked at them but settled on the BMW. I spent the weekend with a FJR rider. It just confirmed my choice. I don't care about other's perception, only my own. As my dad preached... what the neighbors do or think doesn't mean squat.
glenb
New member
Perhaps they should look at their own stuff, first;
http://www.motorcyclistonline.com/motorcycle_recalls/01/honda/
http://powersports.honda.com/recall-information.aspx
I recall when my wife had her 2004 GL1800A, checking her VIN to see if it was on the list for having defective frame welds, fortunately, it was not in the range that was impacted.
The FJR is sometimes mentioned on the form as a desired alternative. As a former FJR owner, my 2003 had the ticking valve issue and the throttle position indicator recall (hazardous stalling issue), later models had electrical problems that could result in unexpected shutdowns at any speed. I did enjoy my FJR but the were, or are, not perfect.
Victory has issues that they should have recalls for, Visions that have the potential to have the rear portion of the front fender fail and jam into the fairing, preventing steering the bike. My 2010 non ABS Vision (traded for my F700GS last fall) lost it's back brake, a problem that comes up that they do not seem to be too interested in addressing.
The R1200RT recall/stop ride is unfortunate in the extreme and I sympathize with their owners, BMW is not perfect, but neither is any other brand and the all have their problems.
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mervingry
New member
It's a fallacy
My BMW 2008 F8ST and BMW 2013 F8GT both came with a 3 year warranty included in the purchase price. Do Hondas et al. even offer a 3 year warranty? My 2006 Yamaha V-Star had a one year warranty, and when the battery failed after approx. 40 days and 1000 km, the answer was: ' sorry, batteries are not covered by warranty'. Yet, according to posts on this and other forums, BMW has been replacing batteries under warranty on bikes that are near the end of the 3 year warranty. Warranty problems? Or, warranty coverage? Of course if the warranty does not cover much, you will not have 'warrantly problems'!
My BMW 2008 F8ST and BMW 2013 F8GT both came with a 3 year warranty included in the purchase price. Do Hondas et al. even offer a 3 year warranty? My 2006 Yamaha V-Star had a one year warranty, and when the battery failed after approx. 40 days and 1000 km, the answer was: ' sorry, batteries are not covered by warranty'. Yet, according to posts on this and other forums, BMW has been replacing batteries under warranty on bikes that are near the end of the 3 year warranty. Warranty problems? Or, warranty coverage? Of course if the warranty does not cover much, you will not have 'warrantly problems'!
lmo1131
New member
Opinion
It took me all of fifteen seconds to find that link myself by simply googling the quote itself.
Considering that the originator of that thread was seriously considering the purchase of R9T, and that many of the other comments on that page were positive, I'm not sure what your point is. One forum member's opinion; I'd hardly call it "quotable".
Like saying, "It's a modern Chevrolet so it'll probably have warranty problems like a good percentage of their cars these days."
It took me all of fifteen seconds to find that link myself by simply googling the quote itself.
Considering that the originator of that thread was seriously considering the purchase of R9T, and that many of the other comments on that page were positive, I'm not sure what your point is. One forum member's opinion; I'd hardly call it "quotable".
Like saying, "It's a modern Chevrolet so it'll probably have warranty problems like a good percentage of their cars these days."
lkchris
Active member
And if you have the BMW Bluetooth receiver for your helmet, all is perfect.
As for customer service, BMWs response to the RT shock problem is unprecedented.
And when your bike is in for service, you won't be dealing with a service advisor whose livelihood depends on selling you chrome.
As for customer service, BMWs response to the RT shock problem is unprecedented.
And when your bike is in for service, you won't be dealing with a service advisor whose livelihood depends on selling you chrome.
ALL versions of Honda's Goldwing come with 3 years unlimited mileage warranty, plus the ST1300. Kawasaki Concours 14 has 3 year unlimited mileage warranty. I don't know whether something like batteries would be included, but I would guess not, since battery life is at least partly dependent on how long a bike sits without either being ridden or connected to a battery charger. If BMW is replacing batteries under warranty that is surprising.
akbeemer
SURVIVOR
My FJR came with a one year warranty, but I was able to buy a four year extension for $96 per year. Pretty good deal I believe. The cost of the Yamaha extended service contract must be based on the reliability record of the bike. After all, they plan to make money on the deal, and I hope they do.
wbrownell9
New member
For Goldwings, you can buy a Honda (not a third party) extended warranty for 4 additional years, totaling 7 years unlimited mileage. You don't even have to buy one from the dealer, I paid about $500 for mine.
There was another thread some time ago speculating why BMW doesn't even offer 3 years/unlimited mileage on some of their bikes, let alone a factory extended warranty, and the consensus was that they couldn't charge enough to cover their expenses without seriously depressing the market. An alternate view is that they want to sell new bikes not fix old ones and generous warranty coverage would work against that.
