The "first served" list, if that's what it is, doesn't exist according to two Customer Service people I've talked to. The buy-back procedure is a drawn out adventure, where getting a response from New Jersey is like pulling eye teeth and the trade option depends totally on the dealers at hand....some won't, some will only do it for their customers and some will, but only off MSRP of new bike. I am amazed at the posters indicating they've gone from MSRP on their RT to MSRP on say, a GTL and reportedly paid (almost) nothing additional. There's a $6,000 difference between those bikes...and dealers are just eating that...wow!
Chicago dealer's GM tells me they have next to know communication on the topic...they don't even know if the fix is total replacement or a shock component switch-out. And there has never been an official comment on a realistic fix window. Posters have mentioned July to October, even November...no one really knows. Sad, that at the one month mark there isn't a definite corporate bulletin to individual owners regarding a realistic timeline. Well, maybe next week...or maybe October, something will be out.
When this all started I thought wait for the fix. After dealing with Customer Service, that alone has me looking to bail...nice bike, but comes with way too much "luggage".