weschmann
Kawa Afterthought
Hi everyone, just trying to get a better feel for Gerbing equipment. How do you rate it as far as reliability over the long haul? The reason I ask, is, I've purchased some of their equipment, both new and second hand, and have been disappointed with their quality over the long haul.... (which for me, has only been a season and a half).... Last year in February, I purchased new heated gloves, and new duel heat controller, along with a second use jacket bought from one of the members here on the Flea Market forum, and found after about a month, the jacket quit working. The gloves worked intermittently, with first one side not working, and then the other....while the side that didn't work, started working.... I contacted Gerbing, and the service guy suggested splitting the two points of contact in the plugs and the heater controller a little and trying that before sending the parts back in for warranty. So, after trying this fix, I got the gloves to work most of the the time at the start of this winter, but the jacket never did work again. Since the jacket is second hand, it's not under warranty, so I've just used it to run my gloves. Then the gloves stopped working, so I just by-passed the jacket link all together, and linked from the controller directly to the gloves.... Fast forward a couple of weeks, and now they are not working either. I sent the controller in for repair, to the site listed in their warranty book, only to find out that the address listed in Washington is not a good address and that everything is now located in North Carolina....
So, my question is, do I just go out and buy another controller from Gerbing, (cause the one that I sent to Washington probably won't show up until after the cold riding season is over) or just pick up a pair of Moose covers for my handlebars to help out the heated grips on my 700F GS provide a bit more warmth in 20 degree riding weather..... I love riding in the cold, but don't like to be cold in the cold, if that makes any sense, so I don't wish to wait till the post returns the miss addressed box, and then send it off to Gerbing.....
So, my question is, do I just go out and buy another controller from Gerbing, (cause the one that I sent to Washington probably won't show up until after the cold riding season is over) or just pick up a pair of Moose covers for my handlebars to help out the heated grips on my 700F GS provide a bit more warmth in 20 degree riding weather..... I love riding in the cold, but don't like to be cold in the cold, if that makes any sense, so I don't wish to wait till the post returns the miss addressed box, and then send it off to Gerbing.....