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If it is I'd get it into a dealer asap. I've ridden hundreds of motorcycles and never had that problem. More often it will go right down to first and neutral will be hard to find, especially if the clutch is dragging a bit or the primary oil is cold. I suspect a bent shift fork. Will it go into first from neutral? Starting off? Is it a never or always sort of thing or does it sometimes shift ok? I trust you have looked for the obvious things such as an obstructed or bent shift lever? Let us know what you find.
I have exact same bike & shifts like most BMW'si.e., clunky w/balky neutral search @ times but otherwise no problemo. Maybe was too cold for the machine to be out playing?I have a 2012 G650GS and have never had a problem. Is the bike still under warrenty???