I'm joining the ranks of you who have to travel a long distance to visit a BMW dealer! l live 5 miles from one in Denver, and 20 miles across town is the dealer I've patronized for about 30 years. But only in dire emergency will I give either of them my business. Today my long-time dealer treated me quite poorly in several ways: They replaced my battery with one that is different than what was on my bike and what I asked for; one that's more expensive, larger and heavier. Which negates the reason I spent the extra money in the first place! They failed to replace the protective cover over the battery, and I had to ask four times to get replacement covered under PIAA's warranty. Still not as bad as the one I'm close to, but now I'm going to ride for hours to find a dealer who shows they care about their customers.
I'll focus on enjoying the ride while I look for good service.