I had a chance to join my wife this past weekend on a business trip to Chicago. I went to Motoworks while she made money and I'm so glad I did. I got there just as they were getting ready to take their Ducati display to the IMS at roseland but the owner Johnny,stop what he was doing apologized for not being able to personally help me but took me on a tour of his facility and personal collection. Ten minutes later we get back to the showroom and his staff made me a cup of coffee and introduced me to Steve the shop foreman lead mechanic and all around amazing guy. With Johnny out the door steve started asking me about what I rode and how their service department could help me. I explained to him a slight shifting issue I had with my gs and he took me to the back pulled out a motor and dissasembled it showing me EXACTLY where I needed to lube to get more milage out of it. He spent a good 2 hours going over projected maintenance and suggestions for when to do what. I was so amazed I picked my wife up later that day and told her she HAD to check this place out. She ended up falling in love with a /5 and buying a new jacket and some gloves and I bought a new battery based on Steve's suggestions.
The following day we went to the IMS and saw them again at the Ducati booth and the welcome was just as warm and helpful. If you are in Chicago and want to see a really cool shop with some fun old bikes as well as some beautiful scooters and such it's worth the stop. The coffee is free and not bad either!