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Wireless dual controller is the way to go!
I am not aware of a wireless control by Gerbings. Something new?
So what happens if the battery's in a wireless controller go dead??
Thought I would update everyone on my NEW purchase of a GERBING JACKET LINER, GLOVES and DUAL CONTROLLER. I am very disapointed to say the least. JACKET and CONTROLLER burned up first time I used it. It was very difficult to contact Gerbings by phone. After holding over thirty minutes three different times I talked to "Linda" and was told to send it to Olympia WA. for repair. After three weeks I still did not hear from anyone and went through the phone hold twice again, once for thirty minutes and once for twenty minutes. I was told it would be at least another week.
After five weeks I recieved a previously opened controller and my NEW/OLD JACKET LINER. My Jacket liner smelled so bad I had to keep it in the garage. It strongly smelled of burned electrical smoke and fire.
The Gloves, jacket liner and dual controller cost over $500. Along with the jacket return was a letter stating they were bought out by Prospect Brands, LLC and to call Thomas J. Nolan President and CEO of the new acquiring company. I did just that and was told to send an email to the new location in North Carolina and a new jacket liner would be sent. This was eight days ago and I still have not heard from anyone since nor have I recieved the new JACKET and CONTROLLER!
After over SEVEN weeks since my purchase I am still out $500+ and no usable product.
I went to the Los Angeles International motorcycle show last weekend where GERBINGS had a display booth and told them what had happened. "Katie" who handled these problems in Olympia WA said she no longer worked for GERBINGS. Working the show was her last day.
After talking to others I realized they sent me last years model (made in China) that has had numerous quality control issues and they are now bought out by Prospect Brands, LLC. They will now attempt to manufacture in the USA to improve quality and fulfill a government contract. Was told most products are not available to the general public and will not be for up to a year.
My simple advice is to buy another brand at this time or until GERBING/PROSPECT BRANDS LLC gets it together and can provide a reliable product and creates a true customer service and phone contact.
I talked again to Thomas J. Nolan the new President and CEO of GERBINGS/PROSPECT BRANDS and was told there is not another contact for the new plant or business yet but was promised again I would be sent a new jacket liner and controller as promised earlier. I am still waiting--now going on to eight weeks.
They have a full page add in our MOA magizine this month. Buyer be ware!
Jack
Opened the Christmas present this morning which was a Gerbing jacket liner made in the US and controller made in China.
Both items were from stock at the local dealer.
In reading the instructions, they seem to be pretty focused on proper polarity for the installation, as well as fusing that is just over the rating limit of the piece(s) being used, and the advice to plug in after the engine is started.
Just wondering if there is any cockpit error involved with the OP who is so down on his particular Gerbings?
Just saying...
They (Gerbings) have a full page add in our MOA magazine this month. Buyer beware!
The MOA magazine still has a Bing Agency ad that carries the Colortune.
Advertizing dollars are placed far ahead of member's concerns. A reputable club/organization would not.