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I just looked at mine and I think it is just the form of the grommet (flanged ends) that holds it in position in the block.
rxcrider, Thanks for the tip on the circlip, I was wondering how that all worked together. The circlip is missing, but the parts guy is sending one.
Acejones, Yeah, I plan to mention it to them, especially since this could have caused damage to a pretty expensive exhaust system. Since I used to be a service advisor (for cars) before, I also see how they missed an easy up-sell. If I knew one mount was bad, I would have had them change all three. Easy money lost.
You have the clip mounted correctly. I had to replace my rubber grommet as well. The flange on the grommet gave out. Incidentally, spraying the grommet with WD-40 allows the muffler hanger to slide in with minimal fuss and it evaporates before attracting a lot of dirt.