My new GT has been perfect.
When I worked in an independent Apple shop, we had situations like this that were handled with the right amount of voltage to a particular part. That way Apple couldn't say they couldn't find the problem with the computer (if doing a depot repair) or a part.
firstname.lastname@example.org and I'll get you AC's personal email address.
Here in Arizona we have a very effective Lemon Law, a number of AZ Beemers have gotten their money back due to BMW NA shenanigans/mullarkey!
But since I am not one of the MOA leaders and do not mind helping a fellow member with a problem I am glad to post the contact information.
Anthony Cavanaugh is TEAM Leader in charge of pre-litigation and vehicle buy-back. His email is Anthony.email@example.com His direct line is 201-263-8215
Also, while you bike is still in warranty I would suggest contacting a Lemon Lawyer. Trust me, lawyers are the only way to get BMW NA attention.
David Telfer has a new 1600 that now has 3 cracked pistons after having the oil changed at his local dealer. The bike has been in the shop for 4 months waiting for BMW to ship a new engine.
You guys remember this one.....
Your buddy from college married this girl and you had "reservations" about it but you hoped for the best and wished them luck. Fast forward 5 years and you get a call that your buddy had finally had it; the central dynamic here was that she was always right and he was always wrong. He finally figured it out that the only way to get her attention was divorce court whereupon she expressed shock and couldn't for the life of her understand what was the problem.
BMW Corporate has followed this mantra for years. My first experience with this was the great thermal reactor debacle of the 70's wherein BMW M30 6 cylinder engines were cracking heads left and right because the thermal reactors were not working as advertised. Rather than admit the possibility (AKA FACT) that they had made a mistake, BMW Corporate blamed the customer. What ultimately made the difference was a class action law suit wherein they were taken to court and the judge slapped the arrogance out of them and told them in no uncertain terms that they would indeed make good on these cracked heads.
It is indeed unfortunate that BMW Corporate must be dealt with in this manner, but there's nothing like a nice court of law to detune BMW's elevated opinion of themselves.
I'm sorry to say I really have no inkling of how many continual lawsuits would weaken their level of arrogance. This arrogant attitude comes from the top down. Until you cure the root of the cancer the rest of the body is at risk.