I'm on my second bike with Hyper-Lites. I believe it gives the cage driver behind me a little extra attention boost that may prevent me from being rear ended.
I rode my '01 1150 GS 140,000 miles with Hyper-Lites on it without any issues. I now ride a '07 12RT. One of the first things I added was Hyper-Lites so they have about 70K on them. Well, they started acting ...wierd. Flash for a while, stay on solid for a while all while not touching the bike much less the brake. I called Hyper-light and they were as helpful as they could possibly be. They had me run through some basic diagnostics (I'm no bike electrician) and I talked with them about 3 times checking possibilities. They determined it was the computer or whatever it's properly called. They sent me a new computer thingy, which took ME about 10 minutes to wire in at no charge, they even included a return mailing postage label so I could return the defective part. I assume so they can rip it apart and see what went wrong.
THAT'S the kind of service I think needs to be talked about. No receipt, no "original purchaser" no "how old are they." They broke, we'll take care of it. I find this kind of service EXTRAORDINARY in this day and age.
No, I'm not affiliated bla, bla, bla.