No exaggeration. The major difference between the normal seat and the low seat is the amount of padding on the seat pan. The rear of the low seat sits lower because it has much less foam. You are actually sitting on the flat rear edge of plastic seat pan, about an inch of foam that squashes down to 1/2 inch and the synthethic cover which maybe is another 1/4 inch. The whole thing is as thick as my index finger once my dressed 200# is on the seat. Sure, the front of the seat has all kinds of foam but my weight does not rest there. The low seat is a cruel joke of the worst kind. Easily the worst feature of the bike.
Note I am only talking about the pilot section of the seat. The rear section is padded like a La-Z-Boy.