Since others may be considering the purchase of an Aerostich Roadcrafter, I thought it would be a good idea to share my experience with the purchase of my suit this past month. I spent hours researching websites for information on custom ordering an Aerostich.
I phoned and placed my order on Thursday, October 7. My standard dress suit size is 42 Tall; IÔÇÖm 6ÔÇÖ 1ÔÇØ and weigh 200 lbs, with an inseam of 34ÔÇØ. My customer service rep, Marvel said a Roadcrafter in 44 Long would fit best. I wanted a hi-viz yellow suit with silver ballistics. She said she would send me a hi-viz with black ballistics that they had in stock so I could test fit it out. There was to use in building a new suit that might not fit. There are no returns on custom suits.
I received the suit on Wednesday October 13 via UPS. Its quality amazed me. You are to test fit it with all the clothing you would wear on a cold day on. I anxiously put it on with a fleece jacket and electric vest on underneath and ran outside to sit on my bike. When leaning slightly forward on my K75S I found the fronts of the shoulders and across the back of my shoulder blades to be quite tight and uncomfortable. I knew then I was going to need some customization.
The alteration options that affected me were:
1. Custom Broad Shoulders
2. Built in Ellipse
3. Additional Forward Rotated Sleeves (a new alteration that was not on the included blue sheet of paper, but on their website.)
I went to my computer and googled ÔÇ£Aerostich rotated sleevesÔÇØ and found many motorcycle forum threads explaining experiences with the new rotated sleeve alteration and when you should get it. After reading I didnÔÇÖt think I needed the Custom Broad Shoulders option because they fit well while not leaning.
I woke up early and phoned Aerostich and got Marvel again. I explained the problems with the fit and she asked me to put on the suit. To test if I would need the Custom Broad Shoulders, she had me open the armpit zippers and lean forward to see if that corrected the problem. It didnÔÇÖt affect it at all. So, we knew I didnÔÇÖt need that alteration. She came to the conclusion that I needed the Forward Rotated Sleeves. Since, I wanted the back pad, she said it would be a good idea to get the Ellipse installed, to allow room for it. I agreed because it was somewhat tight in the vertical stretch of the back of the suit when leaning forward too. I also ordered the Hip Pads and Sleeve Window Pocket.
I wanted a Hi-viz suit because I commute 60 miles a day in heavy traffic 5 days a week. Riding in the San Jose area in the summer can get hot. I did not want black ballistics on the shoulders and elbows because I wanted to reduce how hot the suit got. Plus, silver reflects the sunlight. I did not however want the silver on my knees because IÔÇÖve read that the lower legs get dirty fast. So, I made a special request for black ballistics on my knees and silver on the shoulders and elbows.
Marvel said my new custom suit would be ready in less than two weeks. Your order is placed in priority from the original order date (Oct 7). I was also happy to hear that my new suitÔÇÖs production did not have to wait for the test suit to arrive back at the factory.
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I wanted to install a patch on my suit, so I bought a small BMW patch on ebay and it arrived just as they started making my suit. I called and told them I would overnight it to them and they told me they would hold off on the right arm until they got the patch.
I thought I would take a shot and see if it was ready, so emailed them on Monday the 25th to ask for a UPS tracking number. I got an email back in 5 minutes with a tracking number! This high level of customer service and communication is unheard of elsewhere.
Today, October 29, I received my new custom suit and it fits perfect. IÔÇÖm so excited; IÔÇÖll probably sleep in it tonight.
The customer service rep at Riderwearhouse was very friendly and helpful. After reviewing the bill I noticed they didnÔÇÖt even charge me the $15 for the patch installation.
To help subsidize this large purchase and to convince the wife, IÔÇÖm selling my two sets of used Joe Rocket gear on eBay. When selling my wife on any motorcycle gear purchase I always stress the importance of SAFETY. I even emailed her the photos of the squid who had an accident with out any gear. She was sold.
HereÔÇÖs a great site I found, that has users reviews of motorcycle gear: http://www.motorcyclegearreview.com/....php?prodID=29
I photoshopped images from their color mixer page to make my custom suit.