I'm disappointed with response to the BMW K 1300 GT stalling problem. I have a K 1300, and I have been discussing the stalling problem with the dealer and BMW USA. I have been given the same response you have given us (highest priority). I'm sorry, but BMW has known that they had a problem since the introduction of the K 1300 engine, but they kept on selling a faulty and potentially dangerous motorcycle. BMW has placed priority on their bottom line and not the health/safety of their customers. I can't comprehend why BMW continues promoting and selling the K 1300 GT to unsuspecting customers like me.
I'm a long term customer that took pride in and enjoyed driving BMW products. I have purchased five BMW products: 1979 R; 2002 K 1200 RS; 2005 R 1200 GS; 2006 330xi, and a 2009 K 1300 GT.
I loved driving the GT. Within a month of purchase date, I drove 2,500 miles. While on a trip, I was taking a left hand turn at about 25 miles per hour when the engine stopped. I depressed the clutch and pushed the starter and the bike started. A few hundred miles later the engine stopped again.
The dealer told me that stalling has been a common occurrence to the new 1300 engines. At that time, they had another bike in the shop with similar problem. The dealer claimed that the problem was caused by carbon build-up. I explained that I had only used Shell (recommended by BMW and Honda because it eliminates carbon build-up) and that I had only driven at highway speeds.
I talked with BMW customer service and they told me that the stalling seemed to be caused by the ethanol in the gas. I'm not a mechanical engineer, but I have a hard time accepting that the stalling problem was caused by either issue.
I wouldn't have bought the bike if I had known that it had a stalling issue. A motorcycle that stalls is a major safety concern to me. Now, I will not drive the bike, and I have asked BMW to make me whole. I live in D.C. where people drive fast and close. If the bike stalls while I'm on the Beltway, we know what will happen. A BMW customer service representative told me that the bike had been repaired when the dealer cleaned out the carbon in the engine. I asked him if BMW would guarantee the repair: the answer was no.
I have called the NHTSA, and reported the stalling problem. All owners of K 1300 that have experienced the stalling should call 1-888-327-4236 and report the problem.