I took my bike into a dealer to replace the cracked rubber boots on the drive shaft and final drive that were covered under warranty. When I got home I noticed there was small noticeable ding (through the paint and into the metal) on the top of the final drive. Then I remembered when I peeked into the service area to see if my bike was on the lift, the mechanic dropped the final drive and it swung on the bottom hinge and it hit a jack, and he cussed. I didn't think anything about it until I saw the damage a few days later. I called the dealer and he said to bring the bike by to see what he can do.
I haven't had time to swing by the dealer yet and I'm sure they'll do the right thing, but this kind of stuff puts me into an uncomfortable spot. Am I being petty? I don't want to ruin my relationship with my dealer, yet they are at fault. Is he going to replace my whole final drive costing him about $1000, just for a ding?
Has anyone had this happen to them? What was your outcome?
Tip: Inspect your bike fully after every service.