J
JANMILLER
Guest
Bought a bike with a used Russell seat. Pillion is too high for my wife, so asked Russell if it could be re-sized. got this harsh disappointing reply:
this is just plain robbery... And very very disappointing from a company with such high regard.
So.. FYI...
Jan...
Hello,
What happens is when some one buys a Russell seat from some one else the warranty is voided, because each seat is built to each persons measurements. It will be a new build which would be an S-1 price code. For a velour insert you are looking at $390.00. We would need an order form first to get you on the calendar. We will also need riding position of her. We are booked out until May 21st. It will take about two weeks to get thru production once the date has started. If you have any other questions feel free to write back.
Heather
this is just plain robbery... And very very disappointing from a company with such high regard.
So.. FYI...
Jan...