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Thread: Kudos to Kermit

  1. #1
    Mars needs women! 35634's Avatar
    Join Date
    Apr 2008
    SW Ohio

    Kudos to Kermit

    Over the last couple decades I've managed to loose of break the curved crossmember pieces of my 2 Kermit chairs. Seeing what new chairs go for I sent them an email asking about replacement, thinking big $$$ for the parts. The next day they had the 4 parts in the mail, $3 each and $8 postage, $20 total, and said I could send them a check after I received it!!! Looking forward to have my chairs whole again, big thanks for great customer service!
    1987 K75S
    Original litter
    Original owner
    2012 Ural Gear Up

  2. #2
    Sir Darby Darryl Cainey's Avatar
    Join Date
    Mar 2003
    Fenwick, Ontario Canada
    I had a catastrophic failure of my chair (not a Kirmit) and fell into a friends Kirmit and broke 4 cross pieces.
    I went to the Kirmit people expecting to be told the high cost but they took a new chair apart and gave me
    all the pieces free of charge, stand up folks!!
    Ambassador BMW MOA Ontario Canada
    President Niagara BMW Riders #298
    Knights of the Roundel #333
    1977 R100RS, (Retired) 1993 R100GS (just getting started)

  3. #3
    look out!!! Visian's Avatar
    Join Date
    Mar 2003
    Tom Sherrill is an upstanding man.

    (stand up, Tom!)

  4. #4
    Registered User chasman's Avatar
    Join Date
    Mar 2003
    Bloomington, IL
    [QUOTE=Visian;987225]Tom Sherrill is an upstanding man.

    Agree 100%! A great person and company providing quality products!
    Chuck Manley #12106
    2012 Howlin' at the Moon Rally Chair
    Ambassador, Knights of the Roundel #333, IBA Member, Life Member NRA
    Black '13 R12GSA (the Outlaw), Black '02 K12RS (157K)

  5. #5
    Registered User brewmeister's Avatar
    Join Date
    May 2009
    along the wisconsin river here in central wisconsin
    I also cracked the 2 curves pieces and was sent 2 new ones free of charge, people these chairs are not to expensive with this kind of customer service. my chairs were 10 years old at the time .I have had more conversations started by folks commenting on my Kermit's while camping at various places. Most couldn't believe how artsy fartsy they are ,like a work of art.

  6. #6
    Registered User dogsbody's Avatar
    Join Date
    Oct 2006
    The Other Washington

    Kermit Chair replacement parts

    My experience A+++ customer service!
    1997 Green R850R Mr. Toad
    2014 R1200RT no name yet but this bike is a wonder.

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