This is a warning to anyone thinking about purchasing cheese from The Cheesemaker #1 Inc, in Plain Wi. They had been recommended to me by locals, but they are not a very good place to do business with. I have been dealing with them for several weeks now trying to get unauthorized charges they made, refunded from them. I waited until returning home to order from them because of the packing situation for us and carrying any extra on the bikes. When I returned home I ordered cheese from them, I was given several methods to choose from for shipping, the method I chose cost me almost as much as the cheese. They went ahead and made changes to my choice of shipping method (without my knowledge) and my shipping cost came to over $108.71. They never called me or emailed me to ask if I would like to cancel or if the extra charges were acceptable and now I have been on the phone and email with them many times without satisfaction. I have reported them to BBB and my bank (my bank can not do anything for 30 days) but BBB did open a case. Their conversations have been nasty and uncooperative. So I am recommending beware and purchase with care.