My riding buddy and I took a long trip through the Pacific NW and the Canadian Rockies recently and upon returning it was time for a Inspection I on my '06 R1200RT.
I dropped the bike off. So routine is this service that I left my helmet in the sidebag expecting to come back the next day and pick the bike up.
When the tech went to re-torque the cylinder head studs on the right cylinder he found that one of the four studs was stripped. So everything came to a halt as the shop had to consult BMWNA for authorization to repair the bike. They also wanted to make sure that they had all the service items for the head removal and reinstallation in stock so that there would be no unnecessary delays.
BMWNA authorized a Timesert repair as Plan A. If this failed they would authorize replacement of the short block (a much bigger deal).
The shop made time for the repair a few days later and the bike was repaired and back in my hands very quickly. The only proviso was that I had to come back in 600 miles for a re-torque.
Turned out that my wife and I had a three day trip planned for the following Saturday and I had a busy work week. Getting the 600 miles in so they could do the re-torque on Friday turned out to be very hard to do. Finally I had 250 miles on by Thursday so my wife and I took a trip to Tillamook, OR for coffee on Friday morning and bumped the mileage up over 400 (which the shop said was the bottom end of what would be acceptable).
We dropped the bike at the shop on Friday at lunchtime and picked it up that afternoon at 5:30.
So far so good. We put another 1100 miles on the bike that weekend with no problems.
I'm going to keep my fingers crossed that the final drive problem last year and the stripped stud this year are the end of the problems with the bike.
I'm especially happy with my dealer, BMWOR, for the great way they handled the repair and expedited the process to get me back on the road quickly. Thanks, guys!